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Core Technology
France MOTOREDUCER Servo Motor - Japan FUJI
Hanli Brand Industrial Chiller Touch Screen Interface
Air Compressor (Optional)Voltage Regulator (Optional)Dust Extraction System (Optional)
Cutting Thickness of Fiber Laser Cutting Machine
Cutting Samples
Company & Factory Introduction
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Our Service
Pre-sales services:After-sales services: 1. Inquiry and consulting support
2. Sample testing support
3. Visit our factory
1. Two-year warranty period
2. Training on installation and operation of the machine
3. Engineers available for overseas machinery servicing
FAQ
1. Can you provide the relevant documentation? Yes, we can supply most documentation, including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents where required.
2. What is the average lead time?
For samples, the average lead time is approximately 7 days.
For mass production, expect a lead time of 20-30 days after we receive your deposit payment.
Lead times commence once (1) your deposit is received, and (2) you have given final approval for your products.
If our lead times do not align with your deadlines, please discuss your requirements with your sales representative. We will always strive to
accommodate your needs. In most cases, we successfully manage to do so.
3. What kinds of payment methods do you accept?
You can make payments to our bank account, via Western Union, or PayPal: 30% deposit in advance, 70% balance against the copy of B/L, orthrough an irrevocable LC at sight.
4. What is the product warranty?
We warrant our materials and workmanship.
Our commitment is your satisfaction with our products. Regardless of warranty status, it is the
culture of our company to address and resolve all customer issues to everyone's satisfaction.
5. Do you guarantee safe and secure delivery of products?
Yes, we always use high-quality export packaging.
For hazardous goods, we utilize specialized hazard packing and validated cold storage shippers for temperature-sensitive items.
Specialist packaging and non-standard packing requirements may incur an additional charge.
6. How about the shipping fees?
The shipping cost depends on the method you choose. Express is generally the fastest but also the most expensive option.
Seafreight is optimal for large quantities. Exact freight rates can be provided once we know the details of
the amount, weight, and shipping method. Please contact us for further information.