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Core Technology
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Air Compressor (Optional)Voltage Regulator (Optional)Dust Extraction System (Optional)
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Cutting Samples
Company & Factory Introduction
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Our Service
Pre-Sales Services:After-Sales Services: 1. Inquiry and consulting support
2. Sample testing support
3. Visit our factory
1. 2-year warranty period
2. Training on installation and machine usage
3. Engineers available for overseas machine servicing
Frequently Asked Questions (FAQ)
1. Can you supply the relevant documentation? Yes, we can provide a variety of documents including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents as required.
2. What is the average lead time?
For samples, the lead time is approximately 7 days.
For mass production, the lead time ranges from 20 to 30 days after we have received the deposit payment.
The lead times commence when (1) we have received your deposit, and (2) we have your final approval for the products.
If our lead times do not align with your deadline, please discuss your requirements with your sales representative. In all cases, we will strive to
accommodate your needs. In most instances, we are able to do so.
3. What kinds of payment methods do you accept?
You can make the payment to our bank account, via Western Union, or PayPal: 30% deposit in advance, 70% balance against the copy of B/L. Alternatively,an irrevocable LC at sight is acceptable.
4. What is the product warranty?
We warranty our materials and workmanship.
Our commitment is to ensure your satisfaction with our products. Whether in warranty or not, it is the
culture of our company to address and resolve all customer issues to everyone's satisfaction.
5. Do you guarantee safe and secure delivery of products?
Yes, we always use high-quality export packaging.
We also employ specialized hazard packing for dangerous goods and validated cold storage shippers for temperature-sensitive items.
Specialist packaging and non-standard packing requirements may incur an additional charge.
6. How about the shipping fees?
The shipping cost depends on the method you choose to receive the goods. Express is generally the quickest but also the most expensive option.
Sea freight is the most cost-effective solution for large quantities. We can provide exact freight rates once we know the details of
the amount, weight, and delivery method. Please contact us for further information.