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Core Technology
France MOTOREDUCER Servo Motor - Japan FUJI
Hanli Brand Industrial Chiller Touch Screen Interface
Air Compressor (Optional)Optional) Voltage Regulator(Optional) Dust Extraction System(Optional)
Cutting Thickness of Fiber Laser Cutting Machine
Cutting Samples
Company & Factory Introduction
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Our Service
Pre-Sales Services: After-Sales Services: 1. Inquiry and consulting support
2. Sample testing support
3. Visit our factory
1. 2 Years Warranty Period
2. Training on installation and usage
3. Engineers available for overseas service
FAQ
1. Can you supply the relevant documentation? Yes, we provide most documentation, including Certificates of Analysis/Conformance, Insurance, Origin, and other required export documents.
2. What is the average lead time?
For your sample orders, expect a swift lead time of approximately 7 days, ensuring you receive your samples promptly.
For mass production, our efficient process guarantees a lead time of 20-30 days upon receiving your deposit payment, facilitating timely project completion.
Lead times commence once (1) we've received your deposit, and (2) you’ve given the final approval for your products, ensuring a seamless production kick-off.
If our standard lead times do not align with your schedule, please discuss your specific requirements with your sales representative. We are committed to
accommodating your needs and, in most cases, can adjust to meet your deadlines.
3. What types of payment methods do you accept?
We accept payments via bank account, Western Union, or PayPal. Terms are 30% deposit upfront, 70% balance against the copy of B/L. Alternatively,we accept an irrevocable LC at sight.
4. What is the product warranty?
We stand by the quality of our materials and craftsmanship, providing a robust warranty.
Our commitment is your complete satisfaction with our products, whether in warranty or not. Our company culture emphasizes resolving all customer issues to everyone's satisfaction.
We prioritize resolving customer issues to ensure complete satisfaction as part of our company culture, regardless of warranty status.
5. Do you guarantee safe and secure delivery of products?
Absolutely. We utilize superior export packaging to ensure your products arrive safely.
For hazardous goods and temperature-sensitive items, we employ specialized packaging, including validated cold storage shippers, ensuring utmost safety.
Please note that specialist and non-standard packing requirements may incur additional charges.
6. What about the shipping fees?
Shipping costs vary based on your chosen method. Express shipping is the quickest yet most costly option.
For large shipments, seafreight offers the most cost-effective solution. We can provide precise freight rates once we have details on the
quantity, weight, and shipping method. Please contact us for further details.
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