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Core Technology
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Cutting Samples
Company & Factory Introduction
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Our Service
Pre-sales Services:After-sales Services: 1. Inquiry and consultation support
2. Sample testing support
3. Visit our factory
1. 2-year warranty period
2. Training on installation and operational usage
3. Engineers available for overseas service
FAQ
1. Can you supply the relevant documentation? Yes, we can provide most documents, including Certificates of Analysis/Conformance, Insurance, Origin, and other necessary export documentation.
2. What is the average lead time?
For samples, the lead time is approximately 7 days.
For mass production, we ensure a swift lead time of 20-30 days after receiving the deposit payment.
Lead times commence as soon as (1) we receive your deposit, and (2) we obtain your final product approval.
If our lead times do not align with your deadline, please discuss your specific requirements with your sales representative. We will strive to
accommodate your needs, and in most instances, we successfully manage to do so.
3. What kinds of payment methods do you accept?
You can make payments via our bank account, Western Union, or PayPal: 30% deposit upfront, 70% balance against the copy of B/L. Alternatively,an irrevocable LC at sight is also acceptable.
4. What is the product warranty?
We guarantee the quality of our materials and craftsmanship.
Our commitment is to ensure your complete satisfaction with our products, whether within the warranty period or not.
Our company culture prioritizes resolving all customer issues to everyone's full satisfaction.
5. Do you guarantee safe and secure delivery of products?
Yes, we consistently use premium quality export packaging.
For hazardous goods, we use specialized packaging and validated cold storage shippers for temperature-sensitive items.
Specialist and non-standard packaging requirements may incur additional charges.
6. How about the shipping fees?
Shipping costs depend on the delivery method you choose. Express is typically the fastest but also the most expensive option.
For large quantities, seafreight is the most cost-effective solution. We can provide precise freight rates once we know the details of
the amount, weight, and shipping method. Please contact us for further information.