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Core Technology
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Cutting Samples
Company & Factory Introduction
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Our Service
Pre-Sales Services:After-Sales Services: 1. Inquiry and Consulting Support
2. Sample Testing Support
3. Visit Our Factory
1. Two-Year Warranty Period
2. Training on Installation and Usage
3. Engineers Available for Overseas Service
FAQ
1. Can You Supply the Relevant Documentation? Yes, We Can Provide Most Documentation Including Certificates of Analysis/Conformance, Insurance, Origin, and Other Required Export Documents.
2. What is the Average Lead Time?
For samples, expect a swift lead time of approximately 7 days.
For mass production, our lead time ranges from 20-30 days post receipt of deposit payment.
Lead times commence when (1) we acknowledge receipt of your deposit, and (2) we have your final product approval.
Should our lead times not align with your deadlines, please discuss your specific requirements with your sales representative. In all scenarios, we will strive to
accommodate your needs. More often than not, we succeed in doing so.
3. What kinds of payment methods do you accept?
Payments can be made to our bank account, Western Union, or PayPal: 30% deposit in advance, 70% balance against the copy of B/L. Or,irrevocable LC at sight.
4. What is the product warranty?
We guarantee our materials and craftsmanship.
Our commitment is to ensure your complete satisfaction with our products. Whether under warranty or not, it is the
core value of our company to address and resolve all customer issues satisfactorily.
5. Do you guarantee safe and secure delivery of products?
Absolutely, we consistently use high-quality export packaging.
Additionally, we employ specialized hazard packing for dangerous goods and validated cold storage shippers for temperature-sensitive items.
Specialist packaging and non-standard packing requirements may incur an additional charge.
6. How about the shipping fees?
Shipping costs depend on the method you choose. Express is generally the quickest yet most expensive option.
For large quantities, sea freight is the most economical. Accurate freight rates can only be provided once we know the details of
the amount, weight, and shipping method. Please contact us for further information.
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