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Core Technology
France MOTOREDUCER Servo Motor - Japan FUJI
Hanli Brand Industrial Chiller Touch Screen Interface
Air Compressor (Optional)Voltage Regulator (Optional)Dust Extraction System (Optional)
Cutting Thickness of Fiber Laser Cutting Machine
Sample Cutting Results
Company & Factory Introduction
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Our Service
Pre-sales services:After-sales services: 1. Inquiry and consulting support
2. Sample testing support
3. Visit our factory
1. Two years warranty period
2. Training on installation and use of the machine
3. Engineers available for overseas service
Frequently Asked Questions (FAQ)
1. Can you supply the relevant documentation? Yes, we can provide most documentation, including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents as required.
2. What is the average lead time?
For samples, the lead time is about 7 days.
For mass production, expect a lead time of 20-30 days after receiving your deposit payment. This timeframe ensures that we maintain our high standards of quality and efficiency.
Lead times become effective upon (1) receipt of your deposit and (2) final approval of your products. This process guarantees that every detail aligns perfectly with your expectations.
If our lead times don't align with your deadlines, please discuss your requirements with your sales representative. We strive to
accommodate your needs. In most cases, we are able to meet your specific timeline requirements, ensuring your satisfaction.
3. What kinds of payment methods do you accept?
We accept payments via bank transfer, Western Union, or PayPal. The payment structure is: 30% deposit in advance, 70% balance against the copy of B/L. Alternatively, you may opt foran irrevocable LC at sight for secure transactions.
4. What is the product warranty?
We warranty the quality of our materials and workmanship, ensuring that every product meets our stringent standards.
Our commitment extends to your complete satisfaction with our products. Whether in warranty or not, it is
our company's culture to address and resolve all customer issues to everyone's satisfaction, reflecting our dedication to quality service.
5. Do you guarantee safe and secure delivery of products?
Absolutely, we always use high-quality export packaging to ensure your products arrive safely.
For hazardous goods, we use specialized hazard packing, and for temperature-sensitive items, we employ validated cold storage shippers.
Specialist packaging and non-standard packing requirements may incur additional charges, ensuring the utmost care for your products.
6. How about the shipping fees?
Shipping costs depend on your chosen delivery method. Express is the fastest but also the most expensive.
For large shipments, sea freight is the most economical solution. We can provide exact freight rates once we know the details of
the amount, weight, and delivery method. Please contact us for more detailed information.