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Core Technology
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Cutting Samples
Company & Factory Introduction
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Our Service
Pre-sales Services:After-sales Services: 1. Inquiry and consulting support
2. Sample testing support
3. Visit our factory
1. Two-year warranty period
2. Training on installation and usage
3. Engineers available for overseas service
FAQ
1. Can you supply the relevant documentation? Yes, we can provide most documentation including Certificates of Analysis/Conformance, Insurance, Origin, and other required export documents.
2. What is the average lead time?
For samples, we proudly offer a lead time of approximately 7 days.
For mass production, expect a lead time of 20-30 days after we receive your deposit payment.
Lead times commence once (1) your deposit is received, and (2) final product approval is granted.
If our lead times are misaligned with your deadlines, please discuss your requirements with your sales representative. Regardless of the situation, we strive to
accommodate your needs, and in most instances, we successfully do so.
3. What types of payment methods do you accept?
We accept payments via bank account transfers, Western Union, or PayPal. Terms are: 30% deposit in advance, with the remaining 70% balance due upon the copy of B/L. Alternatively,an irrevocable LC at sight is also acceptable.
4. What is the product warranty?
We stand behind the quality of our materials and workmanship.
Our commitment is to ensure your complete satisfaction with our products, whether under warranty or not.
It is embedded in our company culture to address and resolve all customer issues to everyone's satisfaction.
5. Do you guarantee the safe and secure delivery of products?
Absolutely, we consistently use high-quality export packaging.
For dangerous goods, we use specialized hazard packaging, and for temperature-sensitive items, we employ validated cold storage shippers.
Specialist packaging and non-standard packing requirements may incur additional charges.
6. How about the shipping fees?
Shipping costs depend on your chosen delivery method. Express is typically the quickest but also the most expensive option.
For large quantities, sea freight is often the most economical solution. Accurate freight rates require details of
the amount, weight, and delivery method. Please contact us for further information.
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