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Core Technology
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Air Compressor (Optional)Voltage Regulator (Optional)Dust Extraction System (Optional)
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Cutting Samples
Company & Factory Introduction
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Our Service
Pre-sales Services:After-sales Services: 1. Inquiry and consulting support.
2. Sample testing support.
3. Visit our factory.
1. 2 years warranty period.
2. Training on installation and usage.
3. Engineers available for overseas machinery service.
FAQ
1. Can you supply the relevant documentation? Yes, we can provide most documents, including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents as required.
2. What is the average lead time?
For samples, expect a swift lead time of approximately 7 days.
For mass production, anticipate a lead time between 20-30 days, commencing after we receive your deposit payment.
Lead times are effective from when (1) we receive your deposit and (2) we obtain your final product approval.
If our lead times don’t align with your deadline, discuss your requirements with your sales representative. In all situations, we strive to
accommodate your needs, and in most instances, we are successful in doing so.
3. What kinds of payment methods do you accept?
You can make payments via bank transfer, Western Union, or PayPal: 30% deposit upfront, 70% balance upon receipt of the bill of lading copy. Alternatively,an irrevocable LC at sight can be used.
4. What is the product warranty?
We guarantee the quality of our materials and craftsmanship.
Our commitment is to ensure your complete satisfaction with our products, whether they are under warranty or not.
It’s our company culture to address and resolve all customer issues to everyone’s satisfaction.
5. Do you guarantee safe and secure delivery of products?
Yes, we consistently use high-quality export packaging.
We also provide specialized hazard packaging for dangerous goods and validated cold storage shippers for temperature-sensitive items.
Specialist and non-standard packaging requirements may incur an additional charge.
6. How about the shipping fees?
Shipping costs depend on the method you choose. Express is typically the fastest but also the most expensive option.
For larger quantities, sea freight is the most cost-effective solution. Exact freight rates are given once we know the specifics of your
shipment’s amount, weight, and method. Please contact us for more detailed information.