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Core Technology
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Air Compressor(Optional) Voltage Regulator(Optional) Dust Extraction System(Optional)
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Cutting Samples
Company & Factory Introduction
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Our Services
Pre-sales Services:After-sales Services: 1. Inquiry and Consulting Support
2. Sample Testing Support
3. Factory Visit Arrangements
1. 2-Year Warranty Period
2. Training on Installation and Machine Operation
3. Engineers Available for Overseas Machinery Service
FAQ
1. Can you supply the relevant documentation? Yes, we can provide most documentation, including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents as required.
2. What is the average lead time?
For samples, the lead time is approximately 7 days, ensuring a swift and efficient process tailored to your needs.
For mass production, expect a lead time of 20-30 days following receipt of the deposit payment, guaranteeing timely and reliable delivery for larger orders.
The lead times commence upon (1) receipt of your deposit and (2) final approval of your products, ensuring clear and transparent timing.
If our lead times do not align with your deadline, please discuss your requirements with your sales representative. We are dedicated to working together to
accommodate your needs. In most cases, we are able to meet your expectations with flexibility.
3. What kinds of payment methods do you accept?
You can remit payment to our bank account, via Western Union, or PayPal. Payment terms are: 30% deposit in advance and 70% balance against the copy of B/L. Alternatively,an irrevocable LC at sight is also accepted for your convenience.
4. What is the product warranty?
We guarantee the quality of our materials and workmanship, ensuring superior performance and durability.
Our commitment is to your satisfaction with our products. Whether in warranty or not, it is our
company culture to address and resolve all customer issues to everyone's satisfaction, maintaining our high standards of customer service.
5. Do you guarantee the safe and secure delivery of products?
Yes, we always utilize high-quality export packaging to ensure the safe transit of your goods.
We also employ specialized hazard packing for dangerous goods and validated cold storage shippers for temperature-sensitive items, ensuring every product is protected.
Specialized packaging and non-standard packing requirements may incur an additional charge, reflecting the bespoke nature of your needs.
6. How about the shipping fees?
The shipping cost depends on your chosen method of delivery. Express delivery is the fastest but also the most expensive.
For large quantities, seafreight is the most cost-effective option. We can provide exact freight rates once we know the details of
your order size, weight, and preferred shipping method. Please contact us for further information to get precise shipping cost estimates.