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Core Technology
Premium France MOTOREDUCER High-Quality Japan FUJI Servo Motor
Hanli Brand Industrial Chiller Intuitive Touch Screen Interface
Air Compressor (Optional)Voltage Regulator (Optional)Efficient Dust Extraction System (Optional)
Cutting Thickness of Fiber Laser Cutting Machine
Cutting Samples Display
Company & Factory Overview
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Our Comprehensive Service Offerings
Pre-Sales Services:Post-Sales Services: 1. Inquiry and consulting support
2. Sample testing support
3. Factory visitation
1. 2-year warranty period
2. Training on installation and machine operation
3. Engineers available for overseas machinery service
Frequently Asked Questions (FAQ)
1. Can you supply the relevant documentation? Yes, we provide Certificates of Analysis/Conformance, Insurance, Origin, and other necessary export documents.
2. What is the average lead time?
For samples, the lead time is approximately 7 days, ensuring you receive a swift and efficient pre-production experience.
For mass production, expect a lead time of 20-30 days post-deposit, ensuring meticulous attention to detail and quality.
Lead times commence once (1) we have received your deposit, and (2) we have your final product approval, guaranteeing a seamless start to production.
If our lead times are not aligned with your deadline, please discuss your specific requirements with your sales representative. We will always strive to
accommodate your needs. More often than not, we succeed in meeting your expectations.
3. What kinds of payment methods do you accept?
You can make payments to our bank account, via Western Union, or PayPal: 30% deposit upfront, 70% balance upon receiving the copy of B/L. Alternatively,we accept irrevocable LC at sight for your convenience.
4. What is the product warranty?
We offer a comprehensive warranty on our materials and workmanship, ensuring peace of mind with every purchase.
Our commitment is your complete satisfaction with our products, whether in warranty or not.
Our company's culture is to address and resolve all customer issues to everyone's full satisfaction, upholding our dedication to excellence.
5. Do you guarantee safe and secure delivery of products?
Yes, we consistently use high-quality export packaging to ensure the safe delivery of your products.
We also employ specialized hazard packing for dangerous goods and validated cold storage shippers for temperature-sensitive items, maintaining the highest safety standards.
Specialist and non-standard packing requirements may incur additional charges, tailored to your specific needs.
6. How about the shipping fees?
Shipping costs are contingent upon your chosen delivery method. Express is the fastest but also the most expensive option.
Sea freight is optimal for large quantities. We can provide exact freight rates once we know the specifics of your order,
including amount, weight, and delivery method. Please contact us for detailed information.
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