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Core Technology
France MOTOREDUCER Servo Motor - Japan FUJI
Hanli Brand Industrial Chiller Touch Screen Control
Air Compressor (Optional)Optional for enhanced performance. Voltage RegulatorOptional for stable power supply. Dust Extraction SystemOptional for clean and safe operation.
Cutting Thickness of Fiber Laser Cutting Machine
Cutting Samples Demonstrations
Company & Factory Introduction
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Our Service
Pre-sales Services:After-sales Services: 1. Inquiry and consulting support.
2. Sample testing support.
3. Visit our factory.
1. 2 years warranty period.
2. Training on how to install and use the machine.
3. Engineers available to service machinery overseas.
FAQ
1. Can you supply the relevant documentation? Yes, we can provide most documentation including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents as required.
2. What is the average lead time?
For samples, the lead time is approximately 7 days.
For mass production, the lead time ranges from 20 to 30 days following the receipt of the deposit payment, ensuring timely and efficient delivery.
Lead times commence once (1) we have received your deposit, and (2) we have your final product approval, ensuring a smooth and coordinated production process.
If our lead times do not align with your specific deadline, please discuss your requirements with your sales representative. We will make every effort to
accommodate your needs. In most cases, we are capable of meeting your expectations.
3. What kinds of payment methods do you accept?
You can make the payment to our bank account, Western Union, or PayPal. The payment terms are: 30% deposit in advance, 70% balance against the copy of B/L. Oran irrevocable Letter of Credit (LC) at sight.
4. What is the product warranty?
We provide a warranty on our materials and workmanship, ensuring top-notch quality and reliability.
Our commitment is your complete satisfaction with our products. Whether under warranty or not, it is the
culture of our company to address and resolve all customer issues to everyone's satisfaction.
5. Do you guarantee safe and secure delivery of products?
Yes, we consistently use high-quality export packaging to ensure the safe delivery of your products.
We also utilize specialized hazard packaging for dangerous goods and validated cold storage shippers for temperature-sensitive items.
Specialist packaging and non-standard packing requirements may incur an additional charge.
6. How about the shipping fees?
The shipping cost depends on the method chosen to receive the goods. Express is typically the quickest but also the most expensive option.
Seafreight is the most cost-effective solution for large quantities. Exact freight rates can be provided once we have details of
amount, weight, and shipping method. Please contact us for further information.
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