Our Service
Pre-sales services:
1. Inquiry and Consulting Support Our expert team stands ready to offer you unparalleled guidance and advice tailored to your specific needs.
2. Sample Testing Support Experience the quality of our Manual Steel Sheet Bending Machine firsthand with our comprehensive sample testing services.
3. Visit Our Factory We warmly invite you to tour our state-of-the-art facilities to see our manufacturing process and meet our skilled team.
After-sales services:
1. 2 Years Warranty Period Enjoy peace of mind with our extensive 2-year warranty covering all manufacturing defects.
2. Training on Installation and Usage Benefit from our thorough training sessions that ensure you get the most out of your brake press machine.
3. Engineers Available for Overseas Service Our highly trained engineers are just a call away, ready to assist with any technical support you may need, no matter where you are.
Contact Ways
Ms. Linda Zhang
Customer Manager
FAQ
1. Can you supply the relevant documentation? Yes, we provide comprehensive documentation, including Certificates of Analysis/Conformance, Insurance, Origin, and other necessary export documents.
Yes, we can provide most documentation including Certificates of Analysis/Conformance; Insurance; Origin, and other export documents where required.
2. What is the average lead time? For in-stock machines, the lead time is within one week. For mass production, it is 20-35 working days post-deposit payment.
For machine in stock, the lead time is within one week.For mass production, the lead time is 20-35 working days after receiving the deposit payment.
The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.
If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to
accommodate your needs. In most cases we are able to do so.
3. What kinds of payment methods do you accept? You can pay via bank account, Western Union, or PayPal. We accept a 30% deposit in advance and the 70% balance against the copy of the B/L. Irrevocable LC at sight is also accepted.
You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance against the copy of B/L.Or
irrevocable LC at sight.
4. What is the product warranty? We guarantee our materials and workmanship. Whether in warranty or not, our commitment is to ensure your satisfaction. We strive to resolve all customer issues to everyone's satisfaction.
We warranty our materials and workmanship.Our commitment is to your satisfaction with our products. In warranty or not, it is the
culture of our company to address and resolve all customer issues to everyone's satisfaction.
5. Do you guarantee safe and secure delivery of products? Yes, we ensure high-quality export packaging. For hazardous goods and temperature-sensitive items, we use specialized packaging, which may incur additional charges.
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
6. How about the shipping fees? Shipping costs depend on the method chosen. Express is the quickest but most expensive, while seafreight is ideal for large quantities. Contact us for precise freight rates based on amount, weight, and method.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way.By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
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